Revolting. We then called the office and talked to Kim, who did not identify herself as be an accounting professional who attempted to act like she was some sort of workplace supervisor and told her what happened. Well, she took nearly 20 minutes to call us back after she and Randy got their stories directly and proceeded to speak about roofing in such an ignorant style it was evident she had no idea what she was discussing.
She finally said she would have the owner call me which she was just an accountant. A Reliable Source do not understand what type of backwoods operation this is, but I will NEVER SUGGEST AWS to anyone. They're messy, oblivious, sketchy, unreliable and nasty human beings and it's clear their business must be with just their family and friends because they do not have professionalism and honesty.
Absolutely headache and WE STILL HAVE THE LEAK. So generally, they will estimate you work, do a partial task and then attempt to scam you out of more money by stating you require to pay X quantity of dollars to fix the issue they were there for in the very first place and didn't fix the very first time.
SCORE OF NO OUT OF 10 FOR CUSTOMER CARE AND An ENTIRELY DISHONEST BUSINESS TO PERFORM SERVICE WITH. UPDATE: I do not understand if Randy is high or on drugs, or simply has numerous character condition or a rage issue however he simply called me after the owner Marvin reached out to me to treat the situation and Randy began offering me demands, saying he's going to appear at my house at whatever time he seems like it and requiring instant payment for work he hasn't done already and then cursing at me and stating the F word.
0 
Star